Product Customization Process
Product Customization Process
At Sisco Kimia Company, as a leader in the plastic compounds industry, we place significant emphasis on customizing
products to meet the specific needs of our clients. Our product customization process is meticulously designed to
ensure that all details and client requirements are carefully considered, resulting in a final product that perfectly aligns
with the desired application and properties. Below are the key steps of our product customization process:
Analyzing Customer Requirements:
The first step in the customization process is a thorough analysis of
the client’s specific needs and requirements. At this stage, our technical team collaborates closely with the
client to identify the following:
- Specific product characteristics required (e.g., thermal, chemical, or mechanical resistance)
- The product’s final application and the environmental conditions in which it will be used
- Specific requirements regarding the product’s color, shape, and appearance
- Production limitations and cost constraints
Raw Material Selection and Formulation:
After analyzing customer requirements, our technical team
selects the most suitable raw materials to produce the desired product. This stage includes:
- Selecting raw materials with specific properties (e.g., engineering polymers, additives, and fillers)
- Developing new formulations to achieve the desired characteristics, such as enhanced strength or
UV resistance - Conducting initial testing and evaluations of formulations to ensure the intended performance
Prototype Design and Development:
At this stage, after selecting the appropriate materials and formulation,
our engineering team designs and produces a prototype of the product, often outsourcing the production. This
phase includes:
- Designing initial models using computer-aided design (CAD) software
- Producing prototypes and testing their performance
- Evaluating the prototype’s features and gathering client feedback to refine and improve the design
Product Testing and Validation: After the prototype is produced, it must be tested under real or simulated
conditions to ensure that it meets the client’s desired characteristics. In this stage:
- Conducting mechanical, chemical, and thermal tests to evaluate the prototype’s performance
- Testing resistance to specific environmental conditions such as high temperatures, UV radiation,
and pressure - Verifying product compliance with industry standards and relevant regulations
- Making necessary adjustments based on test results and customer feedback
Mass Production and Process Adjustment:
After the prototype is approved and testing is completed, the
mass production phase begins. This stage includes:
- Adjusting the production process based on the specific characteristics of the product
- Optimizing the rotational molding process for stable and flawless production
- Closely monitoring product quality throughout production to ensure consistency and compliance
with customer standards
Packaging and Delivery: After the product is manufactured and packaged, our team is responsible for coordinating
the delivery of the final product to the customer. This stage includes:
- Designing appropriate packaging to protect the product from physical or chemical damage and
outsourcing the packaging process - Delivering the product according to the agreed timeline and terms with the customer
- Sending detailed product information and usage instructions to the customer
After-Sales Support: After product delivery, our technical support team assists customers in ensuring the optimal
performance of the product. These services include:
- Monitoring product performance under real-world conditions
- Providing guidance and advice on maximizing product usage
- Troubleshooting and responding to customers’ technical inquiries
Benefits of the Customization Process
- Precision and Perfect Fit: Custom products are designed and manufactured precisely based on the
customer’s requirements. - Cost Reduction: By selecting the most optimal materials and processes, costs are minimized.
- Guaranteed Quality: All products are released to the market only after being tested and validated under
real-world conditions. - Continuous Support: Our customers receive full technical support throughout all stages, from design to
production and beyond.
Sisco Kimia Company, through these meticulous and diverse processes, enables its clients to produce products with
the highest quality, tailored to their specific needs.